C.B.Learning Debuts Official Microsoft Online Learning : Managed, Simple, Cost-effective

As an official provider of Microsoft Online Learning, C.B.Learning unveils the next generation of IT skills training. Discover the simple route to training success. Sign up for a free Microsoft course today

WED 02 JULY 2008 |Featured in: Special reports

ITIL and CMDB Synergy : Enhanced Service Management

This paper provides an overview of the value a CMDB can bring to both IT and the business, and describes how a CMDB can work in harmony with ITIL best practices to enhance Service Management.

FRI 25 APRIL 2008 |Featured in: Special reports

Manage IT from a Business Perspective: Latest Best Practices from ITIL

This Whitepaper explores the intricacies of ITIL and explains how to  Integrate and Automate Best Practices from the Latest ITIL Book

WED 23 APRIL 2008 |Featured in: Special reports

CMDB, the Cornerstone of ITIL-based Integrated Service Support

A CMDB, when used in support of ITIL best practices, is the cornerstone of IT Service Support, providing a centralized view of IT data that is essential to delivering consistent, reliable, effective, and efficient service to your business customers

TUE 22 APRIL 2008 |Featured in: Special reports

Streamlining service request processes : A Key to Business Success

A Whitepaper that will allow you to get the best out of your employees and your company and enable services to be delivered fast, efficiently and cheaper.

MON 21 APRIL 2008 |Featured in: Special reports

Supercharge your IT Business Value through BSM

The key to maximizing the value of IT is to optimize your IT processes based on a business-aware foundation. Business Service Management (BSM) is the most effective approach for doing just that

FRI 18 APRIL 2008 |Featured in: Special reports

Understand the ITIL code and expose its secrets

The Information Technology Infrastructure Library (ITIL®) is the most widely adopted best-practice IT framework for service management

THU 17 APRIL 2008 |Featured in: Special reports

Can You Really Get ITIL Out of the Box?

You don’t have to be skeptic of the ITIL implementation promises. This paper examines the people, processes, and technology issues associated with getting ITIL up and running in your organization

WED 09 APRIL 2008 |Featured in: Special reports

Top 7 Microsoft Exchange Disaster Recovery Tips

Regardless of whether your Exchange organisation is large or small, losing email services has a big impact on your business

TUE 01 APRIL 2008 |Featured in: Special reports

Unified Communications : Are you Ready?

In this white paper you’ll learn how two of the most respected industry analysts define unified communications and why organizations are considering its use to improve business operations. 

TUE 19 FEB. 2008 |Featured in: Special reports

Online Social Networking : The Employer's Dilemma

A white paper which considers how relevant UK legislation and employers' policies impact on the use of social networking websites

MON 11 FEB. 2008 |Featured in: Special reports

Application Virtualisation : An Application for the 21st Century

In decoupling applications from the desktop operating system to run independently from the main OS, IT Professionals can negate registry cleanouts and application migration amongst a host of other things, which will ultimately increase productivity. Could this really become a defacto standard in offices the world over?

MON 11 FEB. 2008 |Featured in: Special reports

The Business Communications Minefield

Ben Chai takes a quick look at the different standards for internet and branch office connectivity and which is suitable for your business.

THU 07 FEB. 2008 |Featured in: Special reports

NAC in the spotlight

Network Access Control (NAC) technology has gone from a standing start at the turn of the century to being a red-hot topic in today’s enterprise marketplace.

WED 31 OCT. 2007 |Featured in: Special reports

What Retention Policy? What deployment strategy?

In this series of papers, archiving expert Contoural's Bill Tolson provides an in-depth look at how to develop an effective email archiving solution for your organisation.

THU 11 OCT. 2007 |Featured in: Special reports

The web: an online ghetto?

2007 has witnessed a shift in the methods used by cybercriminals to dupe innocent users from parting with their hard-earned cash.

FRI 05 OCT. 2007 |Featured in: Special reports

Intrusion Prevention Systems in the spotlight

Intrusion Prevention Systems (IPS) are starting to attract the interest of IT managers at all levels, largely thanks to their innate ability to enforce company security policies and, of course, help stop attacks on an organization’s IT resources in real time.

FRI 28 SEPT. 2007 |Featured in: Special reports

How to monitor a Pandora (in)box in 3 steps

Should you monitor your employees' emails? What steps should be undertaken? What are the limits of email monitoring?

FRI 24 AUG. 2007 |Featured in: Special reports

Using Archiving to Ease Exchange Server 2007 Migration

In many production environments older email servers are running close to capacity limits.  This new Microsoft white paper looks at how to use archiving to streamline and simplify the process of upgrading or migrating from previous versions of Microsoft Exchange to Exchange Server 2007.

TUE 07 AUG. 2007 |Featured in: Special reports

NAC: Controlling access to your network

Have you heard the one about the printer repair technician and the malware outbreak?...

TUE 31 JULY 2007 |Featured in: Special reports

Remote Hacking via KVM

Ben Chai examines how far the latest KVM (Keyboard Video Mouse) technology has come and shows how your entire set of servers can be compromised due to the new found features of modern KVM.

FRI 27 JULY 2007 |Featured in: Special reports

What to look for in an Email Archiving Solution...

Choosing an e-mail archiving solution - whether to meet technical, business or compliance reasons - is a project that should not be taken lightly.

FRI 08 JUNE 2007 |Featured in: Special reports

E-mail Compliance and Discovery - Don't Buy the Fear Factor

Ben Chai demonstrates how email archiving systems should be justified using old fashioned principals rather than the unquantifiable risks of non-compliance.

FRI 18 MAY 2007 |Featured in: Special reports

Archive your emails or go to jail. You choose

Do you remember the content of the email you sent to your key supplier on June 8th 2001 at 4:05 pm?

WED 24 JAN. 2007 |Featured in: Special reports

An Overlooked Way to Save Money

According to industry estimates, between one and three per cent of a company's annual revenue is spent on printing.

FRI 24 NOV. 2006 |Featured in: Special reports